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CWC Electrical Engineering Service

Updated 2026-07-13 · 3,942 reviewed · 493 listed · Scored from 73 Google reviews · How we rank ›

4.8(73) 84 composite score See reviews on Google ✓ Google-verified
Residential ElectricianCommercial & Industrial Electrician
CWC Electrical Engineering Service
Services
Residential Electrician, Commercial & Industrial Electrician
Reviews
73

What recent reviews say

Jacky's team picks up emergency calls at night and arrives fast, fixing circuit breakers and power issues with licensed expertise. Reviewers consistently praise transparent quotes, patient teaching on appliance care and DIY troubleshooting, and detailed site explanations before major jobs like BTO wiring or flat rewiring. One long-standing complaint from 3+ years ago claims Jacky later dodged follow-ups, citing big projects.

Praised for
  • responsive and punctual
  • licensed and knowledgeable
  • transparent pricing
  • thorough explanations and safety advice
  • reliable emergency service
Watch-outs
  • unresponsive to follow-up calls
  • stopped accepting small jobs despite advertising
punctualfair-pricingskilled-workmanshipresponsivefast-responsereliable-emergency-serviceknowledgeablelicensed-professionaltransparent-quote
Best for: First-time BTO buyers and flat renovators needing licensed guidance and transparent rewiring advice.
Think twice if: One older review claims unresponsiveness and job-dodging after initial engagement; current responsiveness warrants direct contact before committing.

Strengths

  • 24-hour emergency availability with fast arrival
  • Jacky shares LEW license number upfront and holds EMA certification
  • teaches customers maintenance and troubleshooting tips
  • transparent quotes with itemised charges

Worth knowing

  • Jacky Chong, Director, holds LEW and EMA electrician licenses
  • WhatsApp contact available; responds within a day for non-emergency enquiries
  • emergency callouts 2:30-4:40am documented with arrival times under 30 minutes
  • teaches appliance maintenance, DIY troubleshooting, safety precautions during jobs
  • one negative review from 3+ years ago alleges non-responsiveness to follow-up calls despite prior 5-star rating change

What reviews say by service

Residential Electrician
praised for BTO wiring, socket replacement, ceiling fan repair, appliance troubleshooting with patient explanation
Commercial & Industrial Electrician
one reviewer mentioned commercial work capability; limited review detail on this service

How it compares

  • Rated 4.8 against a 4.62 average across the 246 residential electrician businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 84
Review volume 81
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
69
4
0
3
0
2
1
1
3

Common questions

Does CWC really answer 24-hour emergency calls?
Yes. Multiple reviews document Jacky picking up calls at 2-4am and arriving within 20-40 minutes for circuit breaker trips and power issues.
Can Jacky help explain what electrical work is needed before I commit?
Yes. Reviewers describe site visits where he surveys the space, explains what can and cannot be done, and shares his LEW license number and safety reasoning upfront.
What's the best way to contact CWC for a non-emergency job?
WhatsApp contact available; Jacky typically responds within a day. Google chat also accepted for general enquiries.
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Last updated 2026-07-13