How we score electricians on Malaysia Electrician Guide

Malaysia Electrician Guide currently scores 493 electrician businesses across the country. Every score is a composite built from measured signals pulled from published review data and public business listings, run through a fixed rubric. Nothing here is a gut feeling or an editor's personal favourite unless we say so plainly on the page it appears on.

What goes into the score

Each business gets a score out of 100, built from five weighted signals. We list them heaviest first because the order tells you what we think actually matters when you're choosing someone to rewire a socket or troubleshoot your home's wiring.

• Sentiment, 28%. This is a synthesis of what recent reviews actually say, the praise and the complaints, not just the star count attached to them.
• Rating, 26%. The Google aggregate star rating, taken as published.
• Volume, 20%. How many reviews a business has, log-scaled so that five reviews don't carry the same weight as five hundred.
• Recency, 11%. How recently customers have actually left reviews. A business that was great in 2019 and silent since tells you less than one reviewed last month.
• Completeness, 15%. Whether basic details are actually listed: phone number, website, operating hours, and a proper address.

Why sentiment carries the most weight

Star ratings compress everything into one number, and that number hides patterns. Two electricians can both sit at 4.3 stars, but one of them might have a string of recent reviews all mentioning the same thing, no-shows, jobs left half-finished, prices that changed after the work started. The other might have a few grumbles about parking. The average alone won't tell you which is which. Reading what people actually wrote, and looking for repeated themes rather than one-off gripes, is the only way to catch that difference before you book someone into your home. That's why sentiment sits above the raw star rating in our weighting, not below it.

Why the other signals matter

Rating still counts for a lot, it's the clearest single public signal of how a business performs over time. Volume matters because a 5.0 average from three reviews isn't the same claim as a 4.7 average from four hundred, so we log-scale it rather than treat all counts as equal. Recency matters because ownership changes, staff turn over, and a business that was good two years ago may not be the business it is today. Completeness matters for a practical reason: an electrician without a working phone number or listed hours is harder to actually hire, no matter how good the reviews are.

The honest limits

We synthesise reviews, we don't republish them, and we always link back to Google so you can read the originals yourself and judge in context. Businesses with only a handful of recent reviews get a low-confidence score, and we label them as such rather than pretend a small sample carries the same weight as a large one. If a listing hasn't been reviewed in a long time, that shows up in a lower recency contribution, not a hidden penalty.

Paid placement and editorial picks

Scores are earned from this rubric and this data, full stop. They are never edited by hand. Where paid placement exists anywhere on this site, it is always labelled clearly and it never changes a business's score. Separately, any list where the picks or the order were reviewed or curated by an editor discloses that directly on the page, such as our best residential electrician list. If a page doesn't say that, the ranking came straight from the data.

Who's behind this

Malaysia Electrician Guide is published by MY Homee Guides. Adam founded MY Homee Guides after ten years working in the Klang Valley home service industry, and that time gave him a direct sense of what homeowners actually need when they're trying to find someone reliable to call. The directory is built from published review data and public business information, and rankings are earned by merit, not bought with marketing spend. Editorial oversight of these rankings sits with Adam, Managing Editor, who maintains the rubric and reviews how it's applied.

Data is refreshed and re-checked monthly, and each listing carries a "last verified" stamp so you can see the maintenance is active rather than a one-time snapshot. You can read more about the publisher at myhomee.my, or reach the team directly at hi@myhomee.my. You can also head back to the Malaysia Electrician Guide home page to browse listings.