Most customers praise Elite Tools for knowledgeable, friendly service and fair prices, especially when tackling DIY projects. Staff inconsistency and occasional store-closure mix-ups have frustrated some, though quality hardware and hands-on repair guidance earn strong loyalty from repeat buyers.
Based on limited recent reviews, so treat this as low-confidence.
Review evidence is too thin and outdated to assess current service. The seven Google reviews span 7-8 years and mostly describe pet boarding and supplies, not electrical work. A recent one-star review says the business is closed.
Haroon delivers capable electrical work at fair prices and answers calls late at night when homeowners are stuck. He diagnoses problems quickly, cables are run neatly, and he often steps in to help with repairs beyond the original scope. One reviewer flagged concern about lack of Suruhanjaya Tenaga licensing and arrived unprepared without a ladder. Most others praise his friendly manner and willingness to handle urgent jobs. The rare delay did not affect quality.
Twenty-eight of 29 reviewers praise quick response times, neat work, and testing procedures that give confidence the job is done right. A technician named Vincent Phang earned particular recognition for diagnosing a complex DB box water leak that multiple contractors had misread. One caller could not reach the office by phone and received no callback after WhatsApp contact. Most jobs centre on socket repair, loose switches, light installation, and wiring checks. Customers note they finish faster than expected and explain problems in plain language. The business states it holds certifications and serves Shah Alam, Petaling Jaya, and surrounding areas.
Last updated 2026-07-13