21 low data
Perniagaan Elektrik & Elektronik
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
24/7 Emergency ElectricianResidential Electrician
Hexagon Concept Sdn bhd
Residential ElectricianCommercial & Industrial ElectricianAircon & Electrical Wiring Installation
- Services
- Residential Electrician, Commercial & Industrial Electrician, Aircon & Electrical Wiring Installation
- Reviews
- 50
What recent reviews say
The company delivers strong craftsmanship and professional service for renovation and carpentry projects, with many clients praising detailed finishing, on-time completion, and responsive staff like Danny, Loh, and Ms. Kong. However, a significant recent complaint highlights serious scheduling failures, poor communication about design changes, and declining commitment after payment, raising concerns about consistency and accountability across projects.
Strengths centre on cabinet and renovation quality, interior design advice, and named project leads who handle problems proactively. The company also operates as a one-stop service (carpentry, cabinets, painting, lighting, design build). Weakness patterns include workers missing scheduled appointments without notice, failure to update drawings despite client requests, and slow follow-up on defects like incomplete electrical work.
Recent shift: A significant recent complaint (a year ago, 1 star) reveals a sharp quality and service decline mid-project after an initial RM2,000 deposit: broken promises on scheduling, failure to incorporate design feedback, and incomplete electrical work. This contrasts sharply with most other reviews praising professionalism. The complaint's detailed follow-up suggests unresolved issues and weak accountability, indicating a possible pattern in larger or later projects.
Praised for
- professional team and skilled workmanship
- responsive staff and hands-on project leads
- on-time delivery and process clarity
- quality materials and detailed finishing
Watch-outs
- no-shows and broken promises on scheduling
- poor communication and failure to incorporate client feedback
- declining quality after deposit paid
- unresolved defects and slow post-sale response
skilled-workmanshipresponsivefriendly-techniciandelayed-completionpoor-communicationno-show
Best for: Homeowners wanting complete renovation packages with interior design input and custom cabinetry work.
Think twice if: Budget-conscious or detail-sensitive clients who need firm scheduling guarantees and clear design documentation before paying deposits.
Strengths
- One-stop renovation service (cabinet, carpentry, lighting, design)
- Named project leads (Danny, Loh, Ms. Kong) handle projects personally
- Strong track record on on-time handover and quality finishing
Worth knowing
- Named project leads: Danny (praised for responsibility and problem-solving), Loh (guided through full process), Ms. Kong (responsive and hands-on), Mr. Lowe/Lown (efficient, handled kitchen cabinet design)
- Services mentioned: kitchen cabinet design and installation, home renovation, carpentry, painting, lighting, chandelier installation
- After-sales support: some clients report good follow-up on defects; one recent complaint cites slow/absent post-sale response
- One client reported RM2,000 deposit with promise of full support and detailed drawings; quality declined after payment
What reviews say by service
- Residential Electrician
- Lighting and chandelier installation work done, but one recent complaint includes broken chandelier with incomplete job and poor workmanship
- Aircon & Electrical Wiring Installation
- Electrical work (lighting, chandelier) mentioned in reviews; quality issues cited in recent complaint (broken chandelier, incomplete installation)
- Commercial & Industrial Electrician
- No review text evidences commercial or industrial electrical work
How it compares
- Rated 4.2 against a 4.76 average across the 123 aircon & electrical wiring installation businesses listed here.
- Has more Google reviews than 87% of the businesses in this directory.
How we scored this
Our Rubric Star rating 57
Review volume 74
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
39
4
2
3
0
2
0
1
9
Common questions
- Do you offer design consultation as part of the renovation package?
- Yes. Reviews praise the team for providing helpful design advice and feedback during the process, and for advising on cabinet design and functionality.
- Can you handle a full house renovation including carpentry, cabinets, and electrical work?
- Yes. Multiple reviews confirm they completed full-house projects covering carpentry, custom cabinetry, painting, and lighting installation.
- What happens if there are defects after handover?
- Reviews show mixed results. Some clients report the team is responsive and willing to help post-sale; one recent complaint cites slow or absent response to defects like incomplete electrical work and broken fixtures.
Similar electrician nearby
66 low data
MM smart electrical services
5.0(3)✓ Google-verified
All three reviews are five-star. Customers praise the owner's clear explanations, reasonable pricing, and quality workmanship. One noted the installation looked good aesthetically. Evidence is limited to three recent reviews.
Residential Electrician
E
25 low data
Electronic
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Electrician