21 low data
VE Co. ELECTRICAL SERVICES
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Electrician
Hin Group • Hin Construction Sdn Bhd
Residential ElectricianAircon & Electrical Wiring InstallationRewiring & Renovation Electrical Work
- Services
- Residential Electrician, Aircon & Electrical Wiring Installation, Rewiring & Renovation Electrical Work
- Reviews
- 258
What recent reviews say
Hin Group delivers on smaller, time-bound jobs like tiles and waterproofing, with polite teams and competitive pricing. On larger renovations they falter badly: repeated no-shows, weeks of delays, and management that goes silent once deposits are taken, leaving projects half-finished and customers unable to reach anyone.
Recent reviews show the company struggling with reliability. Five-star reviews cluster around quick fixes with William's tile and waterproofing teams. But one-star complaints overwhelmingly cite no-shows, poor site coordination, abandoned projects, unresponsive PIC contact, and a pattern of taking deposits then vanishing. One customer lost RM600,000 with zero refund.
Praised for
- fast turnaround on tiles and waterproofing jobs
- polite, clean, neat workmanship on flooring and sealing
- strong team coordination on smaller projects
- reasonable pricing and extra effort on fixes
Watch-outs
- no-shows, repeated delays, and broken promises on delivery dates
- poor communication and unresponsive to phone and messages
- inconsistent workmanship quality and lack of site supervision
- incomplete work, unfinished projects, and no warranty follow-up
skilled-workmanshipfast-responsefair-pricingno-showpoor-communicationdelayed-completionleft-mess
Best for: homeowners needing urgent tile fixes or waterproofing; small bathroom and painting jobs under tight timelines
Think twice if: you need a large renovation with multi-phase work or value reliable project management; deposits over RM10,000 require extreme caution given unresolved complaints and unresponsive follow-up
Strengths
- fast turnaround on small-scope jobs (tiles, waterproofing in 1-3 days)
- specialised waterproofing team with no-hack E-Gel system option
- competitive pricing on repairs and maintenance
- William's team known for politeness and neat finishing on specific trades
Worth knowing
- William is named as lead on tile, waterproofing, and cement work, praised in five-star reviews
- E-Gel No-Hack Waterproofing system mentioned as a speciality (no tile hacking, 5-year warranty claimed)
- SPC flooring option offered as alternative to tiles
- One review details RM600,000 deposit taken in August 2024 with only 0.1% completion and no refund
- Another customer reports waterproofing warranty promised 10 years but not honoured five years later
- Multiple reviews note the PIC (person in charge) goes silent mid-project despite initial responsiveness
What reviews say by service
- Residential Electrician
- No review text speaks specifically to electrical work; mentions exist only in company name and directory category.
- Aircon & Electrical Wiring Installation
- No review text speaks specifically to aircon or electrical wiring installation.
- Rewiring & Renovation Electrical Work
- No review text speaks specifically to rewiring or major renovation electrical work.
How it compares
- Rated 4.6 against a 4.62 average across the 246 residential electrician businesses listed here.
- Has more Google reviews than 98% of the businesses in this directory.
How we scored this
Our Rubric Star rating 74
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
220
4
9
3
4
2
4
1
21
Common questions
- How quickly can Hin Group handle a tile or waterproofing job?
- Tiles typically complete in 1–3 days; their E-Gel waterproofing system takes roughly half a day with no tile hacking required.
- Do they honour warranties after the job is done?
- Warranty claims are a significant risk. One customer reported a 10-year waterproofing warranty ignored five years later, and the original work was incomplete. Warranty follow-up is not guaranteed.
- What happens if I need to reach them during a project?
- Responsiveness drops sharply once work begins. Multiple customers report phone calls and WhatsApp messages going unanswered, and promised follow-ups that never materialise.
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