- Will they come out in the middle of the night for an emergency?
- Yes. Multiple reviews confirm midnight and 4:30 AM callouts. They travel from KL to Shah Alam for emergencies.
- Do they charge for a phone diagnosis before visiting?
- No. One review notes the technician offered to troubleshoot the breaker box over the phone first to avoid an unnecessary visit charge.
- How long does a typical power trip repair take?
- Reviewers report repairs completed in under 20 minutes to one hour, with one case solved within 5 minutes via phone guidance.